An Initial Framework to Unpack Long-Term Acceptance of Robots at Home

It has been recognized that long-term effects exist in the interaction with robotic technologies. Despite this recognition, we still know little about how the temporal effects are associated with domestic robots. To bridge this gap, we undertook a long-term field study. We distributed Roomba vacuuming robots to 30 households, and observed the use over six months. During this study, which spans over 149 home visits, we identified how householders accepted robots as a part of the households via four temporal stages of pre-adoption, adoption, adaptation, and use/retention. With these findings, we took the first step toward establishing a framework, Domestic Robot Ecology (DRE). It shows a holistic view on the relationships that robots shape in the home. Further, it articulates how those relationships change over time. We suggest that DRE can become a useful tool to help design toward long-term acceptance of robotic technologies in the home.